FAQ'S

HOW TO ORDER

To place an order, choose the item, colour and quantity that you want and click 'Add to cart'. When finished shopping click 'Check out' button and you will be taken to the payment page to finalise your order.

HOW LONG WILL MY ORDER TAKE?

All parcels are sent via Fastway Couriers to your nominated address.  Please allow up to 2-3 days for your goodies to arrive! Should you need your parcel sooner, please upgrade to Express Post during checkout. As your purchase is handmade to order, items will be shipped within 3 business days.  Orders will be sent once payment is received in full.

ARE TEETHERS SAFE FOR MY BABY?

Yes!  We take safety very seriously and have tested our teethers independently through a testing lab for compliance to New Zealand safety standard NZS 8124:1:2016 - physical and mechanical properties. 

This ensures they meet New Zealand mandatory standards and that they are safe and securely constructed. However, please ensure you check teethers regularly for any loosening or damage. If any damage is evident, please discontinue use immediately. 

CUSTOM ORDERS

Want a custom order? We would love to hear from you!  We would love your feed back and suggestions!  Go to our 'CONTACT US' page and tell us your ideas and what you want to see. Otherwise jump onto our Instagram or Facebook page and leave a comment and we will be in touch.

TAKING CARE OF YOUR PRODUCT

To care for your silicone + beech wood teethers, wipe the silicone beads thoroughly with a baby wipe.  Wooden products can be wiped clean with a damp cloth. Our wooden products are untreated.  All of our products include a 'PRODUCT CARE' card to remind you of how to care for your teether.